Legal

Privacy Policy

The Pike Experience Limited (“we,” “us,” or “William Pike”) is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

Effective May 2026

  1. Information we collect

    We only collect personal information that is necessary for our business functions. This includes:

    • Contact Information: Name, email address, and phone number when you enquire about speaking services or sign up for our newsletter.
    • Transaction Data: Billing and shipping addresses and purchase history when you buy books or merchandise.
    • Technical Data: IP addresses, browser types, and usage patterns collected via cookies to improve website performance.

  2. How we use your information

    We use your information strictly to:

    • Provide speaking services and fulfil product orders.
    • Communicate with you regarding bookings or enquiries.
    • Marketing: Send you marketing materials only if you have opted in, or if you have provided express consent to receive such materials either in writing or verbally.
    • Comply with our legal and financial obligations in New Zealand.

  3. Sharing your information

    We do not sell, rent, or trade your personal information. We only share data with trusted third parties necessary to run our business, such as:

    • Service Providers: IT hosting, email platforms, and payment processors.
    • Legal Requirements: Where required by law or to protect our legal rights, as defined in our Terms and Conditions.
    • Business Sale: If the business is sold, your data may be transferred to the new owner as a business asset.

  4. Data security & breach notification

    • Security: We use industry-standard procedural and electronic safeguards to protect your data.
    • Risk: While we take all reasonable steps, no internet transmission is 100% secure. You provide information at your own risk.
    • Mandatory Notification: In the event of a privacy breach that we believe is likely to cause “serious harm,” we will notify you and the Office of the Privacy Commissioner as soon as practicable, as required by the Privacy Act 2020.

  5. Data retention

    We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with New Zealand tax and legal record-keeping requirements.

  6. Your rights

    Subject to the Privacy Act 2020, you have the right to request access to and correction of the personal information we hold about you. To exercise these rights, please contact us at our designated privacy email address.

  7. Governing law

    This policy is governed by the laws of New Zealand. Both parties submit to the exclusive jurisdiction of the Courts in Auckland.

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